The Power of a Positive No

The power of a positive no
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Published: 2007
The co-author of the best-selling Getting to Yes explains how to use the word "No" effectively and in a positive way to defend one's personal interests in personal and professional situations while preserving one's relationships with others, introducing a series of essential life skills designed to help readers assert themselves without destructive repercussions. Reprint. 40,000 first printing.

William Ury’s incredibly simply framework for saying “no” is one of the most effective I’ve seen for quickly getting through the obstacles to saying “no” and knowing why by appreciating what is most important to us.

Kai Mantsch